At Inweave Furnishing, we strive to provide you with high-quality floor and furnishing products to enhance your living spaces. However, we understand that sometimes a return or refund may be necessary. Please read our policy carefully to ensure a smooth experience
30-Day Return Policy
We offer a 30-day return policy from the date of delivery on most of our products. If you are not entirely satisfied with your purchase, you may return it for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Exclusions
Please note that certain items are not eligible for return or refund, including:
- Customized or made-to-order products.
- Items marked as final sale.
- Clearance or discounted items.
How to Initiate a Return
Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service to ensure that your return is received safely.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact us immediately. We will work with you to arrange for a replacement or a refund as quickly as possible.
Contact Us
If you have any questions about our refund and return policy, please don’t hesitate to contact us at [email protected]. Our dedicated customer service team is here to assist you.
Please note that this policy is subject to change without notice. It is your responsibility to review this policy periodically for any changes.
Thank you for shopping with Inweave Furnishing. We appreciate your business!